Regional commercial contractor

CCclient withheld

year >

2025

industry >

commercial construction

Commercial construction operations case study

problem >

More than enough demand to grow, no operational backbone to capture it. Schedules lived in two senior people's heads, so the business could not run more than about twenty projects at once without something slipping. Change orders were handled after the fact, usually once the cost had already been absorbed, and margin quietly leaked out of nearly every job. Estimating, scheduling and field reporting each had their own spreadsheet, and none of them agreed.

what we did >

We rebuilt the project lifecycle as one documented process, from estimate through change order to closeout, and put it in a system rather than in people's heads. Change orders were moved to the front of the process so cost was captured before it was incurred. Scheduling, field reporting and job costing were connected so a single update propagated everywhere, and the owners got a live view of margin per job instead of a retrospective one.

result >

The twenty-project ceiling stopped being a ceiling. The company ran substantially more concurrent work with the same senior staff, and revenue grew four-fold without the schedule depending on any one person.

4x

revenuegrowth

3x

concurrentprojects

Change orders became a margin protection step instead of an after-the-fact write-off, and the schedule stopped living in two heads. The owners can take a week off now without the business slowing down, which is the part they mention first.

FAQ

nikhil prajapati, ceo

The questions founders actually ask on the first call

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